![]() Managed install of all hardware such as laptops, desktops, printers, and scanners.Installed and configured Print Servers and Microsoft Outlook Accounts for O365.Managed users on various secure networks.Tier 2 Help Desk / Desktop Support / Network Administrator Hardware: Cisco Routers, Switches and Hubs, Desktops, Laptops, Printers, VoIP Tools: Microsoft Office XP/2000 Pro/VISTA/7, PC Anywhere, Ethereal Network Analyzer Platforms: Microsoft Windows 10/7/XP/2000 Pro, Windows Server 2003, Windows XP Media Center, Microsoft Management Console(Active Directory), Remedy CAC/PKI Token Enhanced Trusted Agent (ETA).TEMPHas zeal for learning in a growing field of new technology.Leverage extensive knowledge of multiple operating systems and hardware to improve performance, troubleshoot and resolve complex issues. ![]() Highly motivated and dedicated, continually acquiring new skills, providing leading-edge computer installation, software applications support and system backup.Excellent team player pays attention to detail skilled, and dependable.Solutions - oriented Information Technology Specialist with strong analytical and problem-solving skills with teh drive to achieve organizational objectives. ![]()
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